Design and construction of machinery and accessories for rebar processing
Tel. (+34) 935 842 597 | Mail info@dcmwire.com |

After-sales service

Comprehensive, fast, and effective support to ensure the performance of your installation.

At DCM-WIRE, we know that after-sales service is as important as the quality of our machines. That's why we offer comprehensive support that guarantees the optimal functioning of every piece of equipment over time, both nationally and internationally.

Remote assistance

Remote assistance

Avoid unnecessary travel and reduce waiting times. Thanks to our remote connection system via Ethernet, we can directly access the client's installation to diagnose and resolve incidents quickly and effectively.

Key advantage: Cost savings and minimal downtime.

Tele-assistance

Tele-assistance

Our team of specialized technicians is available to answer technical queries, resolve breakdowns, or provide support for specific processes.

From our headquarters in Barcelona, we offer support by phone and email, responding promptly to every need.

Training

Training

We have standardized or customized training programs for our products at our facilities in Barcelona (Spain).

Original spare parts in stock

Original spare parts in stock

We have a large warehouse with permanent stock of standard parts and in-house engineered components. Our logistics system guarantees quick and efficient replenishment, so that no unforeseen event stops your production.

  • Components from leading brands.
  • National and international shipments.
  • Technical support for spare parts installation.

Need assistance or spare parts?
We are at your disposal.

Contact form
DCM Wire

Carrer Rec del Molí 27-29, n. 5 | 08470 Sant Celoni (Barcelona) | Tel. (+34) 935 842 597 | Mail info@dcmwire.com